|alack, my iMac
||[Sep. 21st, 2010|05:22 pm]
Well, my old (2006, which is not really old) iMac had been acting up for some time: I was experiencing graphical glitches and occasional random crashes, which I believe were a result of some overheating causing damage to my graphics card and/or motherboard. I sent it in to try to get it recycled and would have gotten $300 for it had it been in perfect working order; instead I got confirmation that the logic board is faulty and a revised offer of some pittance like $90 or something. I understand that Apple has not officially acknowledged this issue, though it seems to be fairly common, and repairing it will cost upwards of $600. This presents a number of problems.|
1. I would like to replace it with a new Mac, but on the other hand this experience has left me not wanting to give Apple any more of my money. Also,
2. it makes me leery of using Apple products in the future. I've had a logic board fail before, and luckily that one was acknowledged and repaired for free under an extended warranty. I'm not sure why Apple seems to be unable to get it together and make hardware that will last, but I don't want this to happen again in a few years, because
3. I don't really need a new computer right now; the old one worked fine, horsepower-wise, for everything I used it for, but it's not acceptable for me to have to deal with a computer that might crap out in the middle of my working on something. Basically, I don't want another computer that will start to fail catastrophically before I've gotten as much use as I want out of it.
My options, as I see them, for trying to salvage some value from this guy are:
1. Take the $90 and run. This is not really an option, but I felt I had to include it.
2a. Try to sell it on eBay or Craigslist, mentioning nothing about the problems with it — which occur only intermittently and usually when the processor is in heavy use — and hope that I don't end up with bad seller feedback or someone coming to my apartment with a baseball bat.
2b. Same as 2a, but be up front about the problems; pre-install some fan software which generally keeps the temperature to acceptable levels if the computer's not doing any heavy lifting; and lower the asking price significantly. As it stands right now the computer is perfectly usable for email, Internet, and the like.
3. Sell it for parts. I don't really know how to do this or what kind of money I will get for it.
4. Just keep it and deal with the occasional crashes. I don't really want to do this. I have an album to finish and I don't want to have to put up with my recording equipment zonking out while I'm in the zone.
5. Talk to Apple and try to get them to help me out somehow. I don't have high hopes about this, but it may possibly provide some leverage to tell them I've been a lifelong customer and am now seriously considering never buying from them again.
And then after that, I have to choose whether to:
1. Suck it up and buy a new iMac, which tends to be about the level of computer I need for my purposes, and of course the new ones are shiny and pretty, but do I really want to be worrying about what's starting to seem like planned obsolescence kicking me in the nuts again in a few years, and will I feel like a whore for buying another immediately after my last one failed? Or I could
2. Buy a new Mac mini instead, since they're cheaper and, as I've said, I don't have huge horsepower requirements. But most of the above still apply, and "It's less money down the drain if it conks out in 4 years" is not a good reason for much of anything; though I haven't heard much about Mac minis having big problems, I haven't gone looking for it either. The Mac world is what I'm used to and I think it's still what I prefer, though, so my other option for that is
3. Buy a used or refurb Mac from a 3rd party. I imagine the only way to prevent my money from going to Apple is to get something used. Or I could
4. Buy no new computer; just use my laptop as my desktop. I don't really want to do this, I think. The things I do on my desktop (notably, recording) benefit from a larger screen and having a zillion peripherals and other things plugged in, and this reduces the mobility of a laptop. Then there's the dangerous, contentious
4. Go the hardcore converted best-friend-becomes-worst-enemy route, abandoning Apple altogether and getting a "PC" made by someone else, probably running some form of Linux on it (because I still don't trust Windows either, and I've heard trying to install OS X on a non-Apple machine is more trouble than it's worth), and never looking back, aside from how I'll still have this MacBook. This would be a big step and I'm not sure I'll ever like Linux as much as I like OS X, but I don't know how far Linux has come since I seriously used it last. It would require a lot of research and probably agonizing decisions. Not sure how I feel about it.
If you found all this interesting enough to read, you probably have some suggestions to offer. I'm all ears. Please, fire away!